| TITLE: | HP Support Assistant Software |
| VERSION: | 5.1.9.3 REV: A |
| DOWNLOAD (.exe) DESCRIPTION: | DOWNLOAD (.cva) This package provides the HP Support Assistant Software for the supported notebook models and operating systems. HP Support Assistant offers a single location for your computer support needs -- enabling you to automate and schedule maintenance, troubleshoot issues, find information about your computer and related topics, and get assistance using self-help options or by contacting HP. |
| PURPOSE: | Critical |
| SoftPaq NUMBER: | sp50516 |
| SUPERSEDES: | sp50401 |
| EFFECTIVE DATE: | October 07, 2010 |
| CATEGORY: | Utility - Tools |
| SSM SUPPORTED: | YES |
| PRODUCT TYPE(S): | Notebooks |
| HARDWARE PRODUCT MODEL(S): | Compaq Mini 110 NetBook PC Compaq Mini 311 NetBook PC Compaq Mini CQ10 NetBook PC Compaq Presario C300 Notebook PCSeries Compaq Presario C500 Notebook PCSeries Compaq Presario CQ35 Notebook PCSeries Compaq Presario CQ36 Notebook PCSeries Compaq Presario CQ40 Notebook PCSeries Compaq Presario cq40 Notebook PCSeries Compaq Presario CQ41 Notebook PCSeries Compaq Presario CQ42 Notebook PCSeries Compaq Presario CQ45 Notebook PCSeries Compaq Presario CQ50 Notebook PCSeries Compaq Presario CQ56 Notebook PCSeries Compaq Presario CQ60 Notebook PCSeries Compaq Presario CQ61 Notebook PCSeries Compaq Presario CQ62 Notebook PCSeries Compaq Presario CQ70 Notebook PCSeries Compaq Presario CQ71 Notebook PCSeries HP ENVY 13 HP ENVY 15 HP ENVY 17 HP ENVY ENVY17 HP G3000 Notebook PC HP G42 Notebook PC HP G50 Notebook PC HP G5000 Notebook PC HP G56 Notebook PC HP G60 Notebook PC HP G61 Notebook PC HP G62 Notebook PC HP G70 Notebook PC HP G71 Notebook PC HP G72 Notebook PC HP Mini 110 NetBook PC HP Mini 210 NetBook PC HP Mini 311 NetBook PC HP Mini 5103 HP Pavilion dm1 Notebook PC Series HP Pavilion dm3 Notebook PC Series HP Pavilion dv3 Notebook PC Series HP Pavilion dv4 Notebook PC Series HP Pavilion dv4-1400 Notebook PC Series HP Pavilion dv5 Notebook PC Series HP Pavilion dv6 Notebook PC Series HP Pavilion dv7 Notebook PC Series HP Pavilion dv8 Notebook PC Series HP ProBook 4320s Notebook PC HP ProBook 4321s Notebook PC HP ProBook 4420s Notebook PC HP ProBook 4421s Notebook PC HP ProBook 4520s Notebook PC HP ProBook 4720s Notebook PC |
| OPERATING SYSTEM(S): | Microsoft Windows 7 Enterprise 32 Edition Microsoft Windows 7 Enterprise 64 Edition Microsoft Windows 7 Home Basic 32 Edition Microsoft Windows 7 Home Basic 64 Edition Microsoft Windows 7 Home Premium 32 Edition Microsoft Windows 7 Home Premium 64 Edition Microsoft Windows 7 Professional 32 Edition Microsoft Windows 7 Professional 64 Edition Microsoft Windows 7 Starter 32 Edition Microsoft Windows 7 Ultimate 32 Edition Microsoft Windows 7 Ultimate 64 Edition Microsoft Windows Vista Business 32 Edition Microsoft Windows Vista Business 64 Edition Microsoft Windows Vista Enterprise 32 Edition Microsoft Windows Vista Enterprise 64 Edition Microsoft Windows Vista Home Basic 32 Edition Microsoft Windows Vista Home Basic 64 Edition Microsoft Windows Vista Home Premium 32 Edition Microsoft Windows Vista Home Premium 64 Edition Microsoft Windows Vista Starter 32 Edition Microsoft Windows Vista Ultimate 32 Edition Microsoft Windows Vista Ultimate 64 Edition |
| LANGUAGE(S): | Global |
| ENHANCEMENTS: | - Adds a video player to enable you to view support videos from HP. - Adds HP Care Pack information to the Warranty Status. - Improves the user experience with several enhancements to the user interface. - Enables more locations and products to use HP Remote Assistance. |
| PREREQUISITES: | None |
| HOW TO USE: | 1. Download the file by clicking the "Download" or "Obtain Software" button and saving the file to a folder on your hard drive (make a note of the folder where the downloaded file is saved). 2. Double-click the downloaded file and follow the on-screen instructions. Copyright (c) 2010 Hewlett-Packard Development Company, L.P. |